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Legal

Return policy

RETURN POLICY

Last updated February 02, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at mail@canadaoffroadcenter.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Canada Off-Road Center Ltd.

Attn: Returns

RMA #

85 Riverwalk Pl.

Midland, Ontario L4R 0B4

Canada

Initial and return shipping charges will be paid by us when the product is found to be defective at the time of shipment, there is a shipping error or website error at our end. In all other cases shipping charges will be borne by the customer. Please note, a 15 % restocking fee will be charged on all returns which are not the result of our mistake where customers ordered an incompatible part on their own.

REFUNDS

fter receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

The following items cannot be returned or exchanged:

● Liquids, Opened and Used Parts, Damaged Parts

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

431-997-1344

mail@canadaoffroadcenter.com